Safe Gaming Pledge

At b 999 Responsible Gaming means your gaming, on your terms

Gaming is for fun — not stress. At b 999, we want every player to enjoy the experience at their own pace and within their own limits. All our Responsible Gaming tools are here for you.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limit

Time limits & reality checks

Keep session reminders on to track how long you've been playing

Self-exclusion

Temporarily suspend your account whenever you feel you need a break

18+ verification

Strict age verification to keep minors protected

Player wellbeing comes first
You're in full control
24/7 support available
Strict 18+ policy

Keep gaming fun, always

At b 999, we believe gaming should be entertainment, not stress. Playing responsibly means knowing your limits, sticking to your budget, and taking a break when you need one.

With our Responsible Gaming tools, you decide how much time and money you spend. If gaming ever starts to feel out of control, our support team is always here for you.

Responsible Gaming isn't just a policy at b 999 — it's a commitment. Our goal is to protect the mental and financial wellbeing of every player.

24/7
Support services active
5+
Protection tools available

Core principles of responsible gaming

Gaming as entertainment

Think of gaming as entertainment, not a source of income. Wins are never guaranteed — keep that in mind when you play.

Set a Budget First

Decide how much you're willing to spend before each session. Never go beyond that amount.

Don't chase losses

Chasing a loss by placing bigger bets to win back what you've lost is never a good idea.

Take regular breaks

Take regular breaks instead of gaming for long stretches at a time. Keep a clear head.

Talk to Someone You Trust

If gaming is causing you concern, talk openly with a family member or friend.

Our responsible gaming features

B 999 gives you all the tools you need to stay in control of your gaming

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Decreasing a limit is instant, but increasing one requires a 24-hour waiting period.

Loss limit setting

Set a maximum loss amount for a given period in advance. Once the limit is reached, your session will end automatically and you'll be notified.

Session time limits

Set how long you want to play in a single session. Once that time is up, the platform will automatically prompt you to take a break. Stay mindful of how long you've been playing.

Reality Check Notifications

A notification will appear every 30, 60, or 90 minutes, showing how long you've been playing and how much you've spent. These reality check reminders keep you grounded.

Cooling-off period

Take a break from gaming for anywhere between 24 hours and 6 months. You won't be able to log in to your account during the cooling-off period. It's a chance to step back and reset.

Self-exclusion

If you feel you need a longer break, self-exclusion is the right choice. Your account can be fully suspended for 6 months to 5 years, and you won't receive any marketing communications during that time.

How to Set Limits

Setting limits on b 999 is simple. Just a few steps and you can have your own gaming limits in place.

Limit decreases take effect immediately. However, a 24-hour cooling period applies when increasing limits — this helps prevent overspending in the heat of the moment.

Once self-exclusion is activated, it cannot be cancelled before the set period ends. Please think it through carefully before making this decision.

1
Log in to your account

Log in to your b 999 account and go to your profile settings.

Login Page
2
"Responsible Gaming" Tab

Click on the "Responsible Gaming" tab in Settings.

Settings menu
3
Choose Limit Type

Deposit limit, loss limit, time limit, or self-exclusion — choose what works for you.

Select Tool
4
Enter Amount & Duration

Choose your preferred amount and period (daily/weekly/monthly).

Custom Settings
5
Confirm

Save your settings. They will take effect immediately and you will receive a confirmation email.

Done
6
Reach Out for Support

If you have any concerns, reach out to us via live chat.

Support

Signs of Problem Gaming

Any of the signs below may indicate problematic gaming. If you notice them in yourself or someone close to you, seek help promptly.

  • Placing bets with money meant for bills or debt repayment.
  • Repeatedly placing larger bets to chase losses.
  • Secretly borrowing money from family or friends.
  • Hiding gaming expenses.

  • Feeling restless or irritable when you're not playing.
  • Repeatedly returning to gaming despite trying to stop.
  • Lying or hiding the truth about your gaming.
  • Constantly thinking about gaming.

  • Withdrawing from family and friends.
  • Difficulty focusing on work or studies.
  • Skipping important responsibilities because of gaming.
  • Arguing with family over gaming.

  • Sleep problems caused by late-night gaming.
  • Not eating or taking care of yourself properly.
  • Physical fatigue and weakness.
  • Physical discomfort when not gaming.

Check Yourself

Answer the simple questions below to get a clear picture of where your gaming habits stand.

1. Have you spent more than your budget on gaming in the past month?

2. Do you feel restless when you're not gaming?

You're in a good place!

Your gaming habits look healthy. Still, always stick to your budget and use b 999's limit-setting features.

It's worth being a little cautious.

Some signs are showing. Use deposit limits or the cooling-off feature now. If you need to, contact our support team let us know.

Minor Protection

B 999 is for players aged 18 and over only

Strict Age Verification

Date of birth is verified at registration. If there is any doubt, age is confirmed through KYC documents.

Parental Controls

If there are children or teenagers in your home, use parental control software on your devices.

Report

If you suspect a minor is using b 999, please report it immediately to support@b999.life.

Providing a false date of birth when creating a b 999 account is strictly prohibited. If a user is found to be underage, the account will be closed immediately and any deposited funds will be returned.

Don't wait to get help

If gaming is causing you problems or you feel like you're losing control — don't face it alone. The b 999 support team and our assistance services are always here for you.

Responsible gaming isn't a weakness — it takes real courage. Knowing yourself and respecting your limits is the mark of a mature player.

Visit Help Center
Live Chat Support

Chat with our Responsible Gaming experts 24/7 in Bengali via Live Chat.

Email Support

Email us confidentially for support. We'll respond within 48 hours.

support@b999.life
View FAQs

Find answers to common responsible gaming questions on our FAQ page.

Self-assessment

Use our self-assessment tool to check in on your own gaming habits.

Play responsibly, stay in good spirits

Enjoy a safe gaming experience at b 999. Register today and make the most of all our responsible gaming features.

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